What is the minimum order requirement for New Customers?
We have a min order value of R 10 000 ex vat for all new clients. All orders thereafter are not subject to a minimum value. For branded products a min of 10 units applies.
How do the prices work?
Online prices displayed are a guide only and excludes vat. Accurate prices will be quoted once you advise your total units and sizes required as well as branding requirements and delivery location.
What information do you need to quote on branding?
Please provide us with an image of your logo along with required size and position on the product of your choice in order for us to quote.
Can I order samples?
You will be required to purchase samples. If no branding is required you can return the sample after 3 working days for a credit against your bulk order – Please note we do not offer sample refunds.
Do you quote on goverment tenders?
No, we do not partake in the tender process nor do we provide quotes to individuals or companies who wish to partake in goverment tenders.
How can I pay for my order?
We require 100% payment of your order via EFT in South Africa Rands. No cash deposits or credit cards will be accepted. Your order will not be processed until the above requirements are met.
Do you have showrooms or reps?
No. As we are an online bussiness we do not have showrooms or stores or reps. We also dont keep pricelist as prices are subject to units and sizes ordered. All catalogues are available to view on the website and you are welcome to purchase samples to view product prior to placing bulk order or to deteremine sizes.
Where are you located and can we collect?
Due to the nature of being an online business all consultation on orders and quote are via email. This way we are able to accurately understand your requirements and have record thereof while maintaining low margins due to lower overheads. Therefore we do not have locations where product can be viewed and all sample and bulk orders are delivered via our trusted courier network throughout South Africa.
I bought product elsewhere, can you brand it for me?
No, we only provide branding services on the products which we supply.
How long will my order take?
Leadtime on orders without branding is 1-2 weeks, orders which require branding will be delivered within 2-4 weeks depending on complexity of branding and total units ordered.
What format do images need to be for branding?
We require vector file format for all branding images or artwork charges may apply.
How do I see what my branding will look like?
We will send you a branding approval for you to confirm/sign off prior to branding your order. This allows you to get a clear idea of what your branded product will look like, you are able to make final adjustments to colour and size and position at this stage however it may affect the price originally quoted.
We offer the most competitive pricing, as we save on overheads and deliver to your door!
With years of experience in design and manufacture, we ensure your products look great!
We take the time to solve your problems, leaving you more time to do your job!
We go the extra mile and ensure you are completely happy with your order!